Our suppliers are the essence of our success, and we cannot succeed without quality materials and services. Therefore, we have embarked on a program designed to develop working partnerships with our valued suppliers. We feel that development of an open, honest, cooperative relationship with our suppliers is a prerequisite to a meaningful certification process. Certification, properly done, requires significant team effort on both sides.

Vendor certification is an important component of a total quality management system that assures that a supplier’s product is produced, packaged and shipped under a controlled process that results in consistent conformance to customer requirements. It is a program based on the principle of defect prevention as opposed to defect detection and selection. It supports the concept of quality at the source by doing it right the first time, thereby substantially reducing or eliminating the need for final quality inspections by the supplier or the customer. Finally, if successfully implemented, vendor certification should achieve the desired objectives of improving quality, improving delivery performance, increasing productivity, and reducing costs in terms that are quantifiable. The primary objective of the certification process is to assure consistent high quality as demonstrated by predictable conformance to customer requirements. The basic premise is that when the customer and supplier work together to establish the proper product design characteristics, specifications and test criteria, and process controls, the result will be a product that is consistently fit for use and free of defects.

It is Herbally Yours goal to manufacture and offer products that meet or exceed all the applicable regulatory requirements, are effective and safe for our customers. We are committed to improving our quality continuously through the education and development of our people, applied research, improved equipment and facilities, supplier partnerships and keeping current with national and international requirements.